Fulfillment Policy


At Freedom Edits, our goal is to provide high-quality editing services and exceptional customer service to every client. Our fulfillment policy outlines the steps we take to ensure that every client receives the best possible experience when using our services.

Turnaround Time: For those with a membership, the turnaround time for culling or editing only is 5 business days or 7 days for cull and editing. Add 3 days in our peak season from July to December.

Add 2 days to your turnaround time for catalogs over 1,000 images or culling required.

A La Carte Orders vary depending on the time of year but you can expect to receive an order back within 10-14 business days.

Quality: We strive to provide high-quality editing services that meet our clients’ expectations. Our team of experienced editors ensures that every project is thoroughly reviewed and edited to meet the client’s requirements. We use advanced editing tools and techniques to ensure that every project is error-free and polished.

Communication: We believe in open and transparent communication with our clients. We keep our clients informed throughout the editing process, and we are always available to answer any questions or concerns that they may have.

We provide regular updates on the progress of the project and notify our clients immediately if there are any changes to the turnaround time.

Revisions: We offer revisions on every project to ensure that our clients are satisfied with the final result. If a client is not completely satisfied with the editing, we will work with them to make any necessary revisions until they are completely satisfied with the final result.

Privacy and Security: We take our clients’ privacy and security seriously. We use secure and encrypted communication channels to protect our clients’ personal and confidential information. We do not share any client information with third parties without their explicit consent.

In summary, at Freedom Edits, we are committed to providing high-quality editing services and exceptional customer service. We aim to deliver projects on time, meet our clients’ expectations, and maintain open communication throughout the editing process. We offer revisions until our clients are completely satisfied, and we prioritize their privacy and security.